Embracing the diversity in your workplace Getting to know the strengths of each generation for your organization Becoming a more agile, flexible, and curious leader Celebrating all cultures to promote inclusion and belonging Attendee Bonus: 2022 Multicultural Celebrations List REGISTER HERE

This course will focus on basic skills for Microsoft Excel. Students will learn common spreadsheet vocabulary, how to navigate a file system, and how to use Office Help for Excel. Via hands-on training, students will be taught essential skills, such as entering data into a worksheet, entering and editing formulas, working with pictures and saving […]

Understanding the root cause for employee burnout Supporting employees through the burnout cycle Knowing the resources within your organization Management and Organizational Alignment to get ahead of future employee burnout Attendee Bonus: 5 Ways to take action to prevent future burnout. REGISTER HERE

This class instructs you on all the legalese of law topics including executive, election, public officers, real property, judiciary, county law, banking rules, civil practice law, and domestic relations law. You will be prepared with the fundamentals to take the NYS Notary Exam. This class instructs you on all the legalese of law topics including […]

Develop your skills. Empower your team. Non-Profit Management You manage things; you lead people.  —Rear Admiral Grace Murray Hopper The Non-Profit Management program is designed for those staff seeking to transition into a managerial capacity, new supervisors, and supervisors seeking to improve their effectiveness. This program addresses fundamental skills and knowledge, supervisory effectiveness and covers […]

All successful leaders delegate and why this is an essential leadership skill When should you delegate - identifying the right project and the right person to take the task Trust and letting go of the "How" Effectively communicating the responsibilities and desired results Establishing adequate controls Monitoring progress, tips and best practices How effective delegation […]

Dive into the retail world, its career paths and industry jargon Study retail operations, product life cycles, and supply chains Know how the cost of goods sold impacts profit Build basic customer service and sales skills Practice job readiness skills You will develop basic customer service skills and math skills to conduct sales transactions. You […]

Understand why it's important to manage your priorities and typical obstacles Techniques for prioritizing your tasks, activities, and responsibilities Strategies to make the best use of your time How to use technology to stay on track REGISTER HERE

Discover the value of quality customer service Improve your knowledge of different types of customers’ needs Master effective communication skills Design a sales plan and apply effective upselling strategies Acquire advanced retail skills Customer Service and Sales – is perfect for you if you are interested in or currently working in a customer facing role, whether […]

This class instructs you on all the legalese of law topics including executive, election, public officers, real property, judiciary, county law, banking rules, civil practice law, and domestic relations law. You will be prepared with the fundamentals to take the NYS Notary Exam. This class instructs you on all the legalese of law topics including […]